Thomas Miller: member & broker feedback to provide strategic direction
The Group is an independent and international provider of insurance, professional and investment services, known best for their management of mutual organisations (Clubs) in the transport and professional indemnity sectors.
Andy Booth and Firebrand Insight have worked closely with Thomas Miller and the clubs in designing and managing specialist programmes of research and insight-gathering amongst members and brokers responsible for placing insurance cover. The research has helped to inform strategic direction and to shape policy and account management strategies globally.
Kevin Sweet, Group Marketing Director, comments:
‘We are delighted with Firebrand’s work in our specialist areas and view them as an important strategic partner’.